Passionate about CDI with Glenn Krauss
Glenn Krauss is a long time Revenue Cycle Professional with progressive hands one experience in all facets of the revenue cycle. He possesses a high energy level and passion for clinical documentation improvement initiatives that drive physician engagement in truly wanting to learn and acquire best practice standards of clinical documentation supporting communication of patient care. Glenn brings more than 20 years as a professional in the Health Information Management arena; previously, he held executive and consulting positions including Director of Enterprise Solutions, Revenue Systems Manager, CDI Director, Director of Case Management and Revenue Enhancement, Director of Health Information Management, and Data Quality Manager with major US hospital and health systems nationwide. Glenn’s decades of experience working with physicians to improve their understanding of critical points of clinical documentation led him to a deep appreciation of what is necessary and appropriate to accurately and effectively capture the physician’s clinical judgment, medical decision making and thought processes required to best support medical necessity, charge capture and integrity, and communication of patient care reflective of quality cost effective value based outcomes.
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Lynne Martin Veilleux
11/15/2017 04:52:16 pm
What are your thoughts on medical transcription service organizations like Nuance implementing a no-blanks policy in many of their medical transcription contracts. If blanks are left, it is usually because information is not clear and needs to be verified for confirmation. A no-blanks policy invites MTs to guess, leading to possible critical errors. If blanks are left, this leads to a reduction in pay of the MT for something that if often beyond their control. This practice is a disgrace and should never be allowed to happen. Are hospitals aware of this kind of policy being implemented for many accounts that Nuance has?
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