EPISODE #9

Passionate about CDI with Glenn Krauss

Glenn Krauss is a long time Revenue Cycle Professional with progressive hands one experience in all facets of the revenue cycle. He possesses a high energy level and passion for clinical documentation improvement initiatives that drive physician engagement in truly wanting to learn and acquire best practice standards of clinical documentation supporting communication of patient care. Glenn brings more than 20 years as a professional in the Health Information Management arena; previously, he held executive and consulting positions including Director of Enterprise Solutions, Revenue Systems Manager, CDI Director, Director of Case Management and Revenue Enhancement, Director of Health Information Management, and Data Quality Manager with major US hospital and health systems nationwide. Glenn’s decades of experience working with physicians to improve their understanding of critical points of clinical documentation led him to a deep appreciation of what is necessary and appropriate to accurately and effectively capture the physician’s clinical judgment, medical decision making and thought processes required to best support medical necessity, charge capture and integrity, and communication of patient care reflective of quality cost effective value based outcomes.

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Talking Points

• Why CDI is going in the wrong direction?
• Where CDI programs need to look to achieve operational excellence.
• What is the TRUE purpose of CDI? Documentation vs Diagnosis.
• How CDI Consulting Companies are holding the CDI industry back.
• How CDI programs are tasked oriented rather than engaging with physicians.
• Queries need to increase or decrease? 
• Why Glenn Krauss is passionate about CDI.​
• The best book a CDI should spend their money on.
• Key Measurable KPI's (Key Performance Indicators) for CDI
• Why the Case Mix Index is not a true indicator of a CDI program.
• The key education points to bring up to Healthcare Administrators about CDI.
• The challenge balancing chart reviews and physician knowledge sharing.

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Show Notes

• Value Modifier Program
• Hospital Acquired Condition
• Patient Safety Indicators
• Core Measures
• CERT Program
• Two Midnight Rule
• Williams Osler 
• John Hopkins University
• Talk 10 Tuesdays
• Dr. Robert Gold
• Bates' Guide to Physical Examination and History Taking​
• Case Mix Index
• Dr. Cesar Limjoco
• HFMA​
• Shady Grove Medical Center
• ZDoggMD
• Glenn Krauss on ICD10Monitor.com
• Glenn Krauss on LinkedIn

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